Roger44 Platform Terms & Conditions – A Complete Guide for Malaysian Users

Welcome to roger44. This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("User", "Member", or "Player") and roger44 ("Company", "We", "Platform"). By accessing, registering for, or using any part of the roger44 website and platform, you confirm that you have read, understood, and agreed to be bound by all terms set out in this document, together with our Privacy Policy, Responsible Gaming Policy, and any applicable additional guidelines.

If you disagree with any part of these Terms, please stop using the roger44 platform immediately. Continued use following any amendments to these Terms will be considered acceptance of those changes.

To register and use the roger44 platform, you must meet all of the following eligibility requirements:

• Age: You must be at least 18 years of age at the time of registration. Roger44 takes underage protection seriously and does not permit anyone under the legal age to use our platform in any capacity.
• Legal capacity: You must have full legal capacity to enter into a binding agreement and must not be subject to any legal restriction that would prevent you from using an online gambling platform.
• Non-employee: You are not an employee, contractor, agent, or immediate family member of a roger44 employee. Accounts falling under this category will be automatically terminated upon detection.
• One account only: Each individual is permitted to hold only one active account. Multiple account registrations are strictly prohibited.

Roger44 reserves the right to request age verification at any time. Failure to provide the required verification documents within the specified timeframe may result in account suspension or closure, as well as the freezing of any outstanding balance until verification is complete.

During the roger44 account registration process, you are required to:

• Providing accurate, truthful, and up-to-date information, including your full name, date of birth, email address, and a valid phone number.
• Keep your username and password confidential. Roger44 will never ask for your password via email, phone, or any other communication channel.
• Notify roger44 immediately if you suspect any unauthorised access to your account.
• Update your account information whenever changes occur, particularly your contact details and payment methods.

Identity Verification (KYC)

Roger44 may require identity verification (Know Your Customer / KYC) before processing your first withdrawal or when account activity reaches a certain threshold. Required documents may include a copy of your MyKad or passport, proof of current address, and proof of the payment method used.

All transactions on the roger44 platform are processed in Malaysian Ringgit (RM). The following are important details regarding deposits and withdrawals:

Accepted Payment Methods

Withdrawal Terms

• The minimum withdrawal amount is RM 50 per transaction.
• Your first withdrawal must be made using the same payment method as your first deposit.
• Daily withdrawal limits are based on your VIP tier: Bronze RM 20,000 | Silver RM 50,000 | Gold RM 100,000 | Platinum unlimited.
• Roger44 reserves the right to request identity verification before processing withdrawals exceeding RM 10,000.
• Funds received through fraudulent activity, money laundering, or other unlawful means will be frozen and reported to the relevant authorities.

All bonuses and promotions offered by roger44 are subject to the following terms:

• Wagering Requirement: Every bonus received must be turned over in accordance with the specified wagering requirements before a withdrawal is permitted. The wagering requirement for each bonus is clearly stated in the relevant promotion terms.
• One bonus at a time: Only one active bonus is permitted at a time. Players may not stack multiple bonuses simultaneously unless explicitly stated.
• Validity period: Each bonus has a validity period. Any bonus not redeemed within this period will expire automatically.
• Eligible games: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and Live Casino may contribute at a lower rate.
• Bonus abuse: Any attempt to exploit the bonus system, including the systematic use of low-risk betting strategies solely to fulfil wagering requirements, is strictly prohibited.

The roger44 VIP Rewards Programme has four tiers: Bronze, Silver, Gold, and Platinum. Tier progression is based on cumulative wagering amount. Roger44 reserves the right to adjust a player's VIP tier based on account activity during the review period.

Roger44 offers a wide range of games including slots, table games (blackjack, roulette, baccarat, sic bo), live casino, and Sports Betting. Each game category has its own rules, available in the relevant game help section.

• All game outcomes are final once a round or hand is completed. Appeals regarding game results will not be entertained unless there is clear evidence of a technical malfunction that affected the outcome.
• In the event of a technical disruption during gameplay, all wagers will be fully refunded to the player's account. Roger44 is not liable for losses caused by external factors such as connectivity issues on the player's end.
• Live casino games use real physical equipment — cards, dice, and roulette wheels — operated by live human dealers. All outcomes are final and not subject to dispute.
• In the rare event that a game is launched with an error in the payout configuration or odds divisor, roger44 reserves the right to void the affected round and refund all wagers.

The roger44 Sports Betting section offers wagering opportunities on a wide range of local and international sporting events, including the Malaysia Super League, EPL, badminton, e-sports, and more. The following terms apply:

• Bets may only be placed before an event begins or during any in-play period offered. Bets placed after the outcome of an event is known will be voided.
• In the event of a cancellation, postponement, or change in event format, roger44 reserves the right to void the relevant bets and refund the stake amount to the player's account.
• The minimum bet is RM 1 and the maximum varies depending on the event type and market. Maximum limits may differ for each event.
• Roger44 accepts bets at the odds displayed at the time the bet is placed. Any change in odds after a bet is confirmed will not affect that bet.
• In the event of a dispute regarding a sporting event's result, the decision of the event's official governing body shall be final.

Roger44 users are strictly prohibited from engaging in any of the following activities:

• Registering multiple accounts with the intent of claiming duplicate bonuses or circumventing imposed restrictions.
• Using bots, automated software, artificial intelligence, or any technological tool to gain an unfair advantage in games.
• Colluding with other players to manipulate game outcomes or exploit vulnerabilities in the system.
• Using the roger44 platform for money laundering or any other unlawful financial activity.
• Abusing the bonus system, including repeatedly depositing and withdrawing solely to meet wagering requirements with minimal risk.
• Harassing, threatening, or behaving rudely toward other players or roger44 staff.
• Accessing the platform via VPN or proxy to conceal your actual location and circumvent regional restrictions.

Roger44 reserves the right to suspend or close the account of any user for the following reasons:

• Violation of any section within these Terms.
• Failure to comply with identity verification requests within the stipulated timeframe.
• Activities indicating platform abuse or money laundering risks.
• Requests from relevant law enforcement authorities.
• Players who have applied for self-exclusion through our Responsible Gaming programme.

Users may also close their own account at any time by contacting the roger44 customer support team. Any outstanding net balance will be returned in full to the original payment method within 5 business days, subject to the completion of all applicable wagering requirements.

Roger44 provides the gaming platform on an "as is" basis and makes no guarantee that the platform will be available at all times without interruption. That said, we strive to maintain the highest possible platform uptime.

• Roger44 is not liable for any financial losses arising from game outcomes experienced by players. Gaming involves risk, and players are solely responsible for their own wagering decisions.
• Roger44 is not liable for any service disruptions caused by factors beyond our control, including internet outages, player device failures, or third-party infrastructure issues.
• Roger44's maximum liability to any user under any circumstance shall not exceed the total funds held in that user's account at the time of the relevant incident.

Roger44 is deeply committed to responsible gaming practices. We believe that gambling should remain a form of entertainment, not a source of stress or financial hardship. We offer the following tools to help players stay in control of their gaming experience:

• Deposit limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss limit: Your game will be automatically stopped once the loss limit you have set is reached.
• Time limit: Set a session time limit to prevent excessively long gaming sessions.
• Temporary self-pause: Take a break from the platform for 24 hours, 1 week, or 1 month.
• Self-exclusion: Exclude yourself from the platform either permanently or for a specified period.

To access these tools or to seek help with problem gambling, please visit the Responsible Gaming us or contact our support team.

Roger44 reserves the right to amend, update, or replace any part of these Terms at any time. Notice of material changes will be sent to your registered email address at least 7 days before the changes take effect. Continued use of the platform after the effective date of any changes constitutes acceptance of the revised terms.

These Terms are governed by and interpreted in accordance with the laws of the jurisdiction in which roger44 is registered and licensed to operate. Any dispute arising in connection with these Terms shall first be resolved through mutual negotiation before being referred to the relevant arbitration or court proceedings.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please reach out to our team via:

• Email: support@roger44.ws
• Live Chat: Available 24/7 within the roger44 platform
• FAQ: Visit the FAQ us for an immediate response