At roger44, your privacy is not merely a legal obligation – it is our moral responsibility. This document transparently explains how we collect, use, store, and protect your personal information as a user of our platform.
Six core principles that underpin our approach to personal data protection
All data transmitted between your device and roger44's servers is protected by 256-bit SSL encryption — the same level of security used by Malaysia's leading banks.
Your personal data is stored on servers protected by strict access controls, encryption at rest, and continuous monitoring by our cybersecurity team.
Roger44 has never and will never sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent.
You have the full right to access, correct, transfer, or request the deletion of your personal data at any time — through your account or by contacting us directly.
We only collect data that is genuinely necessary for the platform to operate. No excess data is gathered on the basis that it might be "useful someday".
Roger44's Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
This Privacy Policy is published by roger44 ("Company", "We", "Platform") and applies to all users who access, register for, or use the services provided through the roger44.ws website and associated platforms ("Services").
As an online casino platform focused on the Malaysian market, roger44 takes user privacy seriously. We are committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and industry best practices in personal data protection. This policy transparently outlines:
Roger44's Commitment: Your privacy is more than a box to tick. It is a core value we uphold in every product, technology, and day-to-day operational decision we make. By using the roger44 platform, you are entrusting us with your personal information – and we take that trust seriously.
Roger44 practises the principle of minimal data collection — we only collect information that is genuinely necessary to provide you with a safe, fair, and responsible service.
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/passport number | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, full address | Account communications, transaction confirmations |
| Financial Information | EWallet details (TNG, GrabPay, DuitNow), FPX information | Deposits and withdrawals processed in RM |
| Account Information | Username, game preferences, activity history | Account management and experience personalisation |
| Communications | Live chat records, support tickets, feedback | Service improvement, complaint resolution |
When you use the roger44 platform, we also automatically collect certain technical information for security and service improvement purposes:
Roger44 uses your personal data only for legitimate and necessary purposes. Below is a full list of those purposes along with the legal basis for each:
Roger44 does not use your data to make automated decisions that have a significant impact on you without human intervention, except in cases of fraud detection where immediate action is required to protect all parties.
Roger44 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, in the course of operating the platform, we may share your data with the following categories of third parties under limited and controlled circumstances:
We work with a select group of third-party companies that assist in operating our platform. All such providers are bound by strict data protection agreements and may only use your data for purposes we specify:
Roger44 may disclose user data to government authorities or law enforcement when required by applicable law, or when necessary to protect the rights, property, or safety of roger44, its users, or the public.
Roger44 implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
In the event of a data breach: In the event of a security incident that materially affects your personal data, roger44 will notify you and the relevant authorities within the timeframe required by applicable law.
The roger44 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. The following are the types of cookies we use:
| Cookie Type | Purpose | Status | Duration |
|---|---|---|---|
| Login sessions, account security, language preferences | Mandatory | Session / 30 days | |
| Anonymous website usage statistics | Options | 90 days | |
| Saving game preferences and display settings | Options | 1 year |
You can control and manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of the roger44 platform. For analytics and functional cookies, you may opt out without impacting your core experience.
As a roger44 user, you have the following rights regarding your personal data, in accordance with Malaysia's PDPA 2010 and international data protection standards:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 30 business days.
If your personal data is inaccurate or out of date, you have the right to request a correction. You can update your basic information directly in your account settings.
Under certain circumstances, you have the right to request the deletion of your personal data, subject to our legal obligations to retain certain records.
You have the right to receive the personal data you have provided to us in a machine-readable format for transfer to another service provider.
You have the right to object to the processing of your personal data for direct marketing purposes. You may unsubscribe from marketing communications at any time.
Under certain circumstances, you have the right to request that we restrict the processing of your personal data while a dispute or complaint is being resolved.
To exercise any of the rights above, contact us at privacy@roger44.ws with the subject line "Personal Data Rights Request", along with a copy of your identification document for verification purposes.
Roger44 retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by applicable law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of the active account | Service operational requirements |
| Financial transaction records | 7 years after transaction | AMLA legal obligations |
| KYC/identity verification records | 5 years after account closure | Regulatory requirements |
| Support communication logs | 2 years | Dispute resolution |
| Gaming and betting data | 3 years | Responsible gaming, audits |
| Security logs | 1 year | Fraud detection |
Upon expiry of the retention period, data will be securely deleted or anonymised so that it can no longer be linked to any individual.
As a digital platform, some of your personal data may be processed or stored on servers located outside Malaysia, primarily in connection with our cloud infrastructure services and international game providers.
Whenever international data transfers take place, roger44 ensures that appropriate safeguards are in place, including:
The roger44 platform is strictly not suitable for individuals under the age of 18. We do not knowingly collect, store, or process the personal data of minors.
If we discover that we have inadvertently collected personal data from someone under the age of 18, we will take immediate steps to delete that data and close the relevant account. If you believe we have collected data from a minor, please contact us immediately at privacy@roger44.ws.
Roger44 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or platform operations. When we make material amendments, we will:
Your continued use of the roger44 platform after any changes take effect will be considered your acceptance of the amended Privacy Policy.
If you have any questions, concerns, or complaints about how roger44 handles your personal data, or if you wish to exercise any of your rights, please reach out to us through the following channels:
We aim to respond to all privacy-related enquiries within 30 business days from the date of receipt. For more complex cases, we will inform you of an expected longer resolution timeframe.
This document is the latest version of the roger44 Privacy Policy, effective from 1 January 2026. It supersedes all previously published versions.
Knowing how we protect your personal data means you can enjoy everything roger44 has to offer – slots, live casino, blackjack, Malaysia Super League and EPL betting – with full confidence that your information is safe with us.